Software, software everywhere

Enterprise software has come a long way. In the beginning, it was the purview of a select, exclusive group. Running on mainframe computers and accessed through green-screen terminals, software had an almost mystical quality to it—those applications were few and far in between. Fast forward through the client-server, web, mobile, and IoT eras and software has become much, much more abundant. Indeed, software is “eating the world,” to quote Marc Andreessen. 


Algorithm & Analytics: Propel Digitization to deliver Business Value

“Data is inherently dumb... Algorithms are where the real value lies. Algorithms define action.”
- Peter Sondergaard, SVP of Gartner research
While a good number of businesses are in daze over the hype around technology buzzwords like “Big Data” and “IoT” often attributed to the hysteria unleashed by IT vendors and industry, a few have set their eyes on something that is even older than computing, Algorithms. More precisely machine learning algorithms. Gartner predicts that
  • By 2017, enterprises making decisions controlled by differentiated algorithms will achieve a 5% to 10% increase in revenue
  • By 2018, 40% of digital commerce sites will use price optimization algorithms and configure/price/quote tools to dynamically calculate and deliver product pricing.
  • By 2020, poor customer experiences will destroy 30% of digital business projects.

IS FINTECH Leading to Disruption or Collaboration in the Financial Space?

FINTECH has been a buzz word, specially for investors, for the past four years . FinTech refers to the Innovation in Financial Services with the: forming and arrival of numerous Fintech start-ups with a focus on innovative ways, impacting how consumers save, borrow, invest, move, pay and protect money, backed up by sound Technology.
Fintech companies are responding and accelerating the change in the Customer preference around mobile and smartphones, and social media. Fintech companies have made robust business models with sound and dynamic CRM (Customer Relationship Management) software like Salesforce, thereby reducing operating expenses of their business.
Banking, has been one of the business sectors that’s historically most resistant to disruption by Technology. For centuries, banks have built robust businesses with high margins, high distribution through branches, unique expertise such as credit underwriting (underpinned by both data and judgment). The Banks have enjoyed the special status of being regulated institutions that supply credit, the lifeblood of economic growth and have got sovereign insurance for their liabilities (deposits). Moreover, the bank customers are slow to change financial-services providers. This has resulted in banks having a very resilient business model.

Salesforce® in Knowledge Management

“Today Knowledge has Power, it controls access to opportunities and advancement”
-Peter Drucker
What makes an Organization effective?
This question is yet to be answered. Technology, Human Capital Management, Financial Management and Resource Management can be only a fraction of the truth; the true effectiveness of an organization can be achieved through Leadership and key-decision making Mechanism, leveraged by Knowledge management.
Before going in to that, let’s define Knowledge and how does it differs from Data and Information. Data is just a set of facts, concepts and statistics. When data is processed, categorised, analysed and structured, it becomes Information. Knowledge is the combination of Data and information combined with experience, expert opinions and skills resulting in a valuable asset and this knowledge will drive Decision making in the Organisation.

Role of Salesforce® in Small and Medium Business

Speed is the essence of the business world. That’s true of nearly every aspect of our business, but it’s especially true of technology and the speed with which we adopt technological innovations critical to our business’ success.
Around the world, Small and Medium scale Business (SMBs) have become significant contributors to the GDP of the respective countries. In a progressing country like India, the role of the SMB sector in the overall growth of the economy is commendable. In India, we have witnessed SMB sector registering superior growth rates in the last few years on a consistent basis. Such consistent growth has led to increased complexity of business operations for the SMB players.
NASSCOM study states cloud services to be the key element for SMBs, the year on year CAGR is 15 percent, the IT Spending $ 18.5 billion by 2018, SaaS adoption by Indian SMBs is growing at a CAGR of 25 percent and is expected to reach $ 370 million (about INR 2,220 crores) by 2018.
This is amazing news, isn’t it?