UNLEASH Your CRM | Marlabs

Speakers



Peter Grambs
Chief Digital Officer
Peter has over 25 years of experience in leading, managing and growing global businesses, and handling key client relationships. He leads the digital initiatives at Marlabs Inc., including Big Data, AI, Data Sciences (including BI and Analytics) and IoT. Peter is responsible for developing the overall digital strategy and go-to-market plans for Marlabs, providing presales support for digital initiatives, managing key client relationships, overseeing delivery, ensuring overall customer satisfaction for digital projects and branding of Marlabs’ digital services. Prior to Marlabs Inc., Peter was Senior Vice President with Cognizant Technology Solutions, heading up their Customer Solutions Practice. In this role, Peter had global responsibility for all customer facing enterprise application areas including CRM, MDM, BPM, Mobile, Social, Digital Marketing, Consulting Services, and Salesforce. He built up the practice from its inception to becoming a global solutions delivery and IT services consulting leader. Peter is a graduate of Swarthmore College and The Wharton School of Business.
Chris Clegg
North American Salesforce Practice Lead

Chris has over 25 years of experience in managing and growing global businesses covering Customer Experience, Call Centers, Outsourcing, Cloud, and Digital Transformation. Currently he is the North American Salesforce Practice Lead at Marlabs Inc., helping clients to successfully navigate their organization's journey through Digital and Cloud Transformation, both internally and within the marketplace. Previously, Chris had successful engagements at Atos, Cognizant, and Compaq with areas of responsibility spanning Salesforce solutions, Strategic Partnerships, Business P&L Management, Global Delivery, and building Centers of Excellence. This included managing lines of business in excess of USD 70 million. While at Cognizant, Chris founded and built their Salesforce practice, which became the second largest in the world. Chris’ industry focus has included financial services, healthcare, life sciences, and technology.