Airlines

Marlabs has years of experience providing IT solutions to the aviation industry varying from regional carriers to major international carriers. Our technical capabilities comprise airlines specific Web based applications, mobile applications, testing services, data warehousing, and business intelligence. Our airlines solutions and services such as supply chain management, e-commerce testing, passenger handling, inflight catering, airport handling, and cargo handling can be tailored to suit specific needs of network, regional and low cost airlines, and are scalable in scope and performance in tune with business growth.
 
Our dedicated team of experts, including domain experts, UI specialists, business analysts, and technical architects are specialized in various aspects of the airline industry to address core business problems. Customer benefits include cost savings, security and performance, reduced time to market, enhanced quality of deliverables, and visibility via metrics and reports.
 

Marlabs Cargo Management System (CMS) framework for airlines is based on highly scalable architecture to support the growing and dynamic business needs of all stakeholders involved in the air cargo industry. The solution helps airline carriers to maximize freight lift and revenue per ton-Kilometer (RTK) on every sector flown while at the same time optimize turnaround times and aircraft utilization.

The CMS is an advanced IT solution to optimize freight flows through online reservation and electronic airway bill processing; fast consolidation of shipments; efficient loading and unloading procedures; and correct en-route tracking. It comprehensively manages every aspect of air cargo business such as sales and reservations, pricing, space inventory management, tracking, reconciliation, and discrepancy handling.

 
Case Study
As Gate Gourmet’s strategic partner, Marlabs built InFlight Exchange (IFX) – an integrated SaaS solution for Gate Gourmet’s airline customers.

 

Marlabs automated aircraft weight and balance system provides accurate and cost-effective aircraft weight and balance with high safety and compliance monitoring systems to all aviation users, including regulatory authorities, airport owners, and aircraft operators. This helps airlines to meet the legal specifications and restrictions to the payload and the total weight of passengers, baggage and cargo an individual aircraft may safely carry. Our solution ensures the highest international standards of safety, accuracy, reliability, and quality assurance for airlines. 

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Case Study
Marlabs developed an end-to-end solution for the client and was involved in all application development life cycle activities including requirements gathering, analysis, technical design, construction, testing, and deployment.

 

Marlabs ULD management system provides globally distributed Web enabled integrated system services to airlines or ground handling agents (GHAs). This benefits airlines without effective unit load device (ULD) monitoring systems to support real-time updates. It also helps airlines tied down to a platform and had significant functionality gaps. Our ULD management system ensures that a user gets the right type of ULD in the right quantity and quality; at the right time and place; and at the right cost. It also guarantees real time tracking of the ULD and efficient movement control. 
 
The ULD management system prevents ULDs being lost en route, reducing significant financial loss. It also helps the airlines/GHAs overcome major challenges in controlling ULD movement since the operations are global. Loaning and billing of ULD are also controlled to prevent revenue leakage.
Case Study
Marlabs developed an end-to-end solution for the client and was involved in all application development life cycle activities including requirements gathering, analysis, technical design, construction, testing, and deployment.

 

 
 

As a strategic partner to Gate Gourmet, Marlabs is currently executing multiple technology services contracts for the airlines industry. These engagements include the development of Inflight Exchange (IFX), an integrated technology platform for airline suppliers and airlines to collaborate with each other to deliver multiple services. Galley Planning (GP4) is a component of the IFX suite. Gate Gourmet customers leverage IFX to optimize and improve their in-flight supply chain.

The software uses a drag-and-drop user interface to make it possible to design, load, and publish galley loading instructions and check and balance weights in accordance with government regulations. IFX optimizes the design of the galley area to ensure a streamlined and efficient galley layout that lowers costs while enhancing passenger experience.

 
Case Study
As Gate Gourmet’s strategic partner, Marlabs built InFlight Exchange (IFX) – an integrated SaaS solution for Gate Gourmet’s airline customers.

 

Marlabs airport ramp mobile application is a Web-based integrated solution to handle real-time data for airport operations through mobile, tablet, and iPad. The application enables the users to track and control flight schedule, handle flight arrival, cargo/baggage offloading, flight departure, fuel acceptance, catering acceptance, cargo/baggage loading, and flight close out in real time. This helps eliminate operational challenges caused by outdated radio devices used by airlines, miscommunication, and signal issues hampering the safety of the aircraft. 

Case Study
As Gate Gourmet’s strategic partner, Marlabs built InFlight Exchange (IFX) – an integrated SaaS solution for Gate Gourmet’s airline customers.

 

The mobile E-Crew solution from Marlabs replaces the time consuming and resource intensive information management process followed by the airlines crew with timely and effective information dissemination. Manual dissemination of data to the stakeholders takes up to 3-12 days and generates 370,000 copies of paperwork annually for the airlines industry. Collating statistics from the forms and analyzing them manually is very laborious and highly impractical. The E-Crew solution addresses challenges such as the high volume of paperwork done by cabin crew, need to scan and transfer data to backend systems, and the number of days taken for dissemination of data to the stakeholders. 

Case Study
As Gate Gourmet’s strategic partner, Marlabs built InFlight Exchange (IFX) – an integrated SaaS solution for Gate Gourmet’s airline customers.

 

Marlabs provides testing services such as requirements/impact analysis, test planning, design and execution, and defect management for the airline industry. Our cost effective model for airlines identifies performance bottlenecks and reduces the defect turn-around time resulting in better performance of the applications. Types of testing such as functional testing, cross functionality testing, user acceptance testing, business process testing, and end-to-end testing increase the overall focus on quality processes and improvement. Test management involves generation of reports, configuration and release management, process, and static testing.
 
Marlabs’ test engagements for airlines passenger services include applications such as reservation and booking, inventory management, administration, DCS customer management, and flight management. Our test engagements for cargo services include flight management, station management, global network, master management, shipment management.
Case Study
As Gate Gourmet’s strategic partner, Marlabs built InFlight Exchange (IFX) – an integrated SaaS solution for Gate Gourmet’s airline customers.

 

Case Studies

  1. Galley planning software streamlines airline operations
  2. Performance testing for a customer portal in airline domain increases efficiency
  3. Marlabs transforms airlines’ on-board service operations

Resources

  1. Company fact sheet